Insurance claims do get delayed for various reasons with the most pertinent being delay in reporting the damage. Have you ever come across a situation when your insurance claim got unduly delayed and in an instance your patience levels hit rock bottom and your behavior became highly agitated with the insurance advisor?
With persistent delays, you get more anxious as you are left alone with your thoughts over the damage you incurred while relocating. Quite naturally, your patience can come and go since you are just a human to have encountered such an ordeal. But unfortunately so, one wrong move for an insurance claim, either aggressive action or language can further delay or maybe trash your insurance claim.
Time again it was proved that impatience can ruin your approach towards insurance claims. It can either lead you to making poor a decision to trash your entire claim or settling for a much lower claim than the actual damage.
So how can you stay more patient to claim your transit insurance after a poor experience of having your household goods moved by the Packers and Movers you hired or have received your vehicle in a damaged condition transported by the Car Transporter?
- Awareness: Every insurance claim takes you through a stringent process of survey of your damaged property and document preparation. You are required to immediately report the damages and preserve the damaged property until the actual claim is disbursed. It may take anywhere between 1 week to 2 months for the entire process to complete before you could receive the actual insurance claim amount.
- Approach: Every insurance claim is disbursed by the insurance company that you have engaged while the survey for damage can be outsourced. One is required to be hands-on with the process. You are advised to get a prior knowledge on the required documentation to enable you to take prompt action. There may be multiple contacts servicing your claim which requires you to have all their contact details intact with yourself. This helps you to connect with the right advisor for each delayed step.
- Past Experience: You may have come across vehicle damage claims in the past where you had to deal with insurance dealers and advisors. Although philosophical, this approach towards dealing with unaccounted contacts like insurance advisors comes handy. You may want to just flashback the situation of your past experience with insurance advisors and alter your approach for your present claims.
Insurance claims settlement is one of the most important services that an insurance company can provide to its customers. Insurance companies have an obligation to settle claims promptly, delays, however, may be specific to cases. Post immediate reporting of the damage, you will have to fill a claims form and contact the insurance company from whom you bought your transit insurance policy. Submit all the relevant documents along with the proof of damage to support your claim. Post survey, most claims are settled by within 15 days of documentation by the issuance of a cheque.
Since patience is the Key for every insurance claim, MovingNow.in has further termed it as “Strategic patience”. They strictly suggest you to approach the insurance company directly instead of engaging with the Packers and Movers in Navi Mumbai to do the needful. At first, many customers resist being subjected to a stringent process for claims. But after going through the process of our advice, consumers have repeatedly told us that they were astonished by the end result of having received the right claims disbursal in a short time frame.
